Amazon's Smartphone Event | CNET

Amazon's Smartphone Event

Join CNET for coverage from Amazon's event, starting at 10:30 a.m. PT on Wednesday, where the online retailer is widely expected to unveil its first smartphone. Our live blog will kick off about an hour beforehand and will bring you news updates, photos, and commentary.

  • James Martin 6/18/2014 5:48:47 PM
  • Roger Cheng 6/18/2014 5:48:59 PM
    There's a simple recipe for earning trust: Do hard things well; repeat, he says.
  • James Martin 6/18/2014 5:49:08 PM
  • Jessica Dolcourt 6/18/2014 5:49:14 PM
    Am I the only one rolling my eyeballs at the cheesiness of this?
  • Roger Cheng 6/18/2014 5:49:16 PM
    You have to do this thousands and thousands of times over and over, he says. If you do that and stick with it, customers notice.
  • Roger Cheng 6/18/2014 5:49:35 PM
    Amazon is No. 1 in the American Customer Satisfaction Index four years running.
  • James Martin 6/18/2014 5:49:39 PM
  • Jessica Dolcourt 6/18/2014 5:49:48 PM
    I do have to agree that Amazon's customer service has treated me well, but once again, this is with shipping, not with other services.
  • Roger Cheng 6/18/2014 5:50:02 PM
    Foresee and YouGov branding charts both list Amazon as No. 1.
  • James Martin 6/18/2014 5:50:08 PM
  • Jessica Dolcourt 6/18/2014 5:50:11 PM
    This is sort of a long preamble that also isn't really setting up a device yet. C'mon, Bezos, let's get this moving.
  • James Martin 6/18/2014 5:50:38 PM
  • Roger Cheng 6/18/2014 5:50:43 PM
    We invent, he says.
  • Jessica Dolcourt 6/18/2014 5:50:56 PM
    Bezos: Look out, Cheerios (#9 on the customer service rating list.)
  • Roger Cheng 6/18/2014 5:51:04 PM
    Bezos notes Mr. Pine's Purple House, the children's book he sent to everyone who was invited.
  • James Martin 6/18/2014 5:51:05 PM
  • Roger Cheng 6/18/2014 5:51:20 PM
    His mother read the book to him dutifully when he was a child. She's also in attendance!
  • Jessica Dolcourt 6/18/2014 5:51:24 PM
    So I did read Mr. Pine's Purple House before the event. It's 61 pages long. It's cute.
  • James Martin 6/18/2014 5:51:27 PM
  • Roger Cheng 6/18/2014 5:51:42 PM
    The most frequent question I've been asked is if I'm going to build a phone, he says.
  • Jessica Dolcourt 6/18/2014 5:51:46 PM
    We all remember how Amazon denied they're building a phone...so...?
  • James Martin 6/18/2014 5:51:47 PM
  • James Martin 6/18/2014 5:52:14 PM
  • Roger Cheng 6/18/2014 5:52:16 PM
    This is a lot of scene setting for an announcement...
  • Roger Cheng 6/18/2014 5:52:30 PM
    Inside Amazon, we asked how a smartphone would be different, he says.
  • James Martin 6/18/2014 5:52:39 PM
  • Roger Cheng 6/18/2014 5:52:40 PM
    Can we build a better phone for our most engaged customers?
  • Roger Cheng 6/18/2014 5:52:47 PM
    Can we build a better phone for Amazon Prime members?
  • Roger Cheng 6/18/2014 5:52:51 PM
    Here we go
  • Roger Cheng 6/18/2014 5:52:55 PM
    The answer is yes, he says.
  • Roger Cheng 6/18/2014 5:52:59 PM
    He holds up the Fire Phone.
  • James Martin 6/18/2014 5:53:14 PM
  • Roger Cheng 6/18/2014 5:53:31 PM
    He touts the phone as beautiful, comfortable, elegant, refined...all the usual buzzwords.
  • James Martin 6/18/2014 5:53:34 PM
  • Roger Cheng 6/18/2014 5:53:42 PM
    Rubberized frame, Gorilla Glass, aluminum buttons.
  • Jessica Dolcourt 6/18/2014 5:53:49 PM
    Gorilla Glass 3 on both sides, aluminum buttons give it a little premium quality, plus some stell connectors.
  • James Martin 6/18/2014 5:53:53 PM
  • Roger Cheng 6/18/2014 5:53:54 PM
    Steel connectors so there isn't that USB wobble "everyone hates."
  • Roger Cheng 6/18/2014 5:54:06 PM
    It's a 4.7 inch IPS LCD HD display.
  • Jessica Dolcourt 6/18/2014 5:54:13 PM
    Bezos is sounding a little Johnny Ive in describing this phone.
  • James Martin 6/18/2014 5:54:13 PM
  • Roger Cheng 6/18/2014 5:54:15 PM
    He says it's the perfect size for one-handed use.
  • Roger Cheng 6/18/2014 5:54:25 PM
    There are 590 nits (a measure of brightness) that allows it to be read outside.
  • James Martin 6/18/2014 5:54:37 PM
  • Roger Cheng 6/18/2014 5:54:56 PM
    Under the hood, the phone has a quad core 2.2 Ghz processor, Adreno 330 graphics processor, and 2GB of RAM.
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