Amazon's Smartphone Event | CNET

Amazon's Smartphone Event

Join CNET for coverage from Amazon's event, starting at 10:30 a.m. PT on Wednesday, where the online retailer is widely expected to unveil its first smartphone. Our live blog will kick off about an hour beforehand and will bring you news updates, photos, and commentary.

  • James Martin 6/18/2014 6:01:25 PM
  • James Martin 6/18/2014 6:01:38 PM
  • Roger Cheng 6/18/2014 6:01:48 PM
    On to music, there's the recently launched Amazon Prime music service.
  • James Martin 6/18/2014 6:01:54 PM
  • Roger Cheng 6/18/2014 6:01:56 PM
    Not to mention the tracks you can buy from Amazon.
  • Roger Cheng 6/18/2014 6:02:10 PM
    We lavished attention on the phone for reading, he says.
  • James Martin 6/18/2014 6:02:11 PM
  • James Martin 6/18/2014 6:02:25 PM
  • Jessica Dolcourt 6/18/2014 6:02:28 PM
    P.S. You can listen to Amazon Prime Music from iOS and Android, too.
  • Roger Cheng 6/18/2014 6:02:30 PM
    It has access to Kindlestore with 500,000 exclusives and millions of books.
  • James Martin 6/18/2014 6:02:41 PM
  • James Martin 6/18/2014 6:02:56 PM
  • Roger Cheng 6/18/2014 6:02:57 PM
    Yes, all of those apps are available on other platforms.
  • Roger Cheng 6/18/2014 6:03:14 PM
    Amazon customers care deeply about customer support, he says.
  • James Martin 6/18/2014 6:03:16 PM
  • Jessica Dolcourt 6/18/2014 6:03:23 PM
    So to recap so far, entertainment services like Audible, WhisperSync, Amazon Music, and X-Ray are all wrapped into the Fire Phone.
  • Roger Cheng 6/18/2014 6:03:23 PM
    Are we going to see a Mayday button on the phone? Looks likely.
  • James Martin 6/18/2014 6:03:34 PM
  • Roger Cheng 6/18/2014 6:04:03 PM
    A video plays of customers befuddled by their smartphones.
  • Jessica Dolcourt 6/18/2014 6:04:04 PM
    I can't help it, Fire Phone sounds like it should be a Firefox OS device...we're still waiting to hear about the OS specifics, but modified Android, likely.
  • James Martin 6/18/2014 6:04:11 PM
  • James Martin 6/18/2014 6:04:32 PM
  • James Martin 6/18/2014 6:05:07 PM
  • Roger Cheng 6/18/2014 6:05:07 PM
    Bezos confirms Mayday will be on the Fire phone.
  • James Martin 6/18/2014 6:05:20 PM
  • Roger Cheng 6/18/2014 6:05:29 PM
    Mayday works on Wi-Fi, 4G. There's a goal of 15 seconds or less.
  • Roger Cheng 6/18/2014 6:05:31 PM
    It's also free.
  • James Martin 6/18/2014 6:05:34 PM
  • Roger Cheng 6/18/2014 6:05:45 PM
    No need to make an appointment and go to a store to get help with your phone.
  • Jessica Dolcourt 6/18/2014 6:05:58 PM
    Amazon once again taking an Applesque approach to custoemr service with the Mayday support. But since Amazon exists online, so does its customer support -- which you access directly from the phone, another logical touch.
  • Roger Cheng 6/18/2014 6:06:04 PM
    Now for something different, he teases.
  • James Martin 6/18/2014 6:06:12 PM
  • Roger Cheng 6/18/2014 6:06:18 PM
    It's something called Firefly. "I think you're going to like it," he says.
  • Jessica Dolcourt 6/18/2014 6:06:21 PM
    Oh, how I do love a live demo...this one looks hands-on and involves dish soap.
  • James Martin 6/18/2014 6:06:30 PM
  • Roger Cheng 6/18/2014 6:06:32 PM
    By the way, Mayday is the help button that connects you directly to a customer service rep.
  • James Martin 6/18/2014 6:06:44 PM
  • Jessica Dolcourt 6/18/2014 6:06:53 PM
    Ok, Firefly sounds like Bing's visual scanner on Windows phones to recognize items within the frame.
  • James Martin 6/18/2014 6:06:59 PM
  • Roger Cheng 6/18/2014 6:07:03 PM
    Firefly looks to be a visual recognition program that can see objects, QR codes, bar codes, etc.
  • James Martin 6/18/2014 6:07:15 PM
  • Jessica Dolcourt 6/18/2014 6:07:18 PM
    It's scanning barcodes and URLs, but also games, etc. So there's a visual database as well.
  • James Martin 6/18/2014 6:07:32 PM
  • Roger Cheng 6/18/2014 6:08:04 PM
    Bezos scans a bunch of products with Firefly, and pulls up a history to see all of the scanned items. Tapping on any of the items will open up actions, whether it's buying a book, or making a call.
  • Jessica Dolcourt 6/18/2014 6:08:11 PM
    I'd be really impressed if Firefly works as well on a random assortment of objects in addition to ones vetted for this demo. In my experience in the past, these scanners sometimes do and sometimes don't.
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