Now he tights DishNet, the new satellite broadband service.
Roger Cheng1/7/2013 11:11:43 PM
DishNet provides broadband to areas where normal Internet service isn't available.
josh.miller1/7/2013 11:11:46 PM
josh.miller1/7/2013 11:11:50 PM
Roger Cheng1/7/2013 11:12:00 PM
Underlying theme behind our metamorphosis is to keep the customer at the center of everything we do he says.
Roger Cheng1/7/2013 11:12:06 PM
We embrace change, technology, and the consumer, he says.
Roger Cheng1/7/2013 11:12:26 PM
What they want is choice and control, Clayton says about the consumer.
josh.miller1/7/2013 11:12:29 PM
josh.miller1/7/2013 11:12:35 PM
josh.miller1/7/2013 11:12:40 PM
Roger Cheng1/7/2013 11:12:42 PM
Unlike other content providers and broadcasters, we're willing to take risks, he says.
Roger Cheng1/7/2013 11:12:58 PM
Clayton paints Dish as pro consumer, and going against the status quo.
Roger Cheng1/7/2013 11:13:09 PM
Dish believes it has its finger on the pulse of what consumers really want, he says.
Roger Cheng1/7/2013 11:13:28 PM
I'm surprised the pay-TV providers aren't standing up for the rights of consumers, he says.
josh.miller1/7/2013 11:13:30 PM
David Carnoy1/7/2013 11:14:00 PM
He should be a politician.
Roger Cheng1/7/2013 11:14:01 PM
The industry is facing significant double-digit programming cost increases, he says. The current business model must change.
josh.miller1/7/2013 11:14:14 PM
Roger Cheng1/7/2013 11:14:19 PM
To win in the sea of sameness, we must distinctively differentiate our product, he says.
josh.miller1/7/2013 11:14:23 PM
Roger Cheng1/7/2013 11:14:47 PM
This may involve channel takedowns from time to time, he says, alluding to the AMC blackout and dispute it previously had.
josh.miller1/7/2013 11:15:06 PM
Roger Cheng1/7/2013 11:15:08 PM
Clayton frames the argument that Dish is fighting for consumers' rights and wallets when going after networks seeing higher fees.
Roger Cheng1/7/2013 11:15:48 PM
With AutoHop, second-day viewing can be commercial free, so the customer can choose to watch shows, not commercials, Clayton says.
josh.miller1/7/2013 11:16:06 PM
josh.miller1/7/2013 11:16:11 PM
David Carnoy1/7/2013 11:16:35 PM
He's rehashing old features. Wish he'd hurry up and get to the new stuff.
Roger Cheng1/7/2013 11:16:39 PM
Touting add-on services such as Rotten Tomatoes, and ability to link more than one Hopper in a house to link different rooms.
Roger Cheng1/7/2013 11:16:49 PM
How do we top the Hopper? I think David Carnoy already answered.
josh.miller1/7/2013 11:17:06 PM
josh.miller1/7/2013 11:17:14 PM
Roger Cheng1/7/2013 11:17:34 PM
How do we top the Hopper? Clayton says the first thing he is to talk to the consumer about what they want.
Roger Cheng1/7/2013 11:17:48 PM
The buying public isn't making a gradual shift to mobile Internet, it's a full-blown sprint, he says.
josh.miller1/7/2013 11:17:51 PM
josh.miller1/7/2013 11:17:54 PM
Roger Cheng1/7/2013 11:18:10 PM
The home is moving beyond one or two TVs to smartphones, tablets, PCs, he says. The consumer is demanding its video content anywhere.
Roger Cheng1/7/2013 11:18:23 PM
Dish will meet the demand for video on those mobile devices with a whole host of new features, he says.
josh.miller1/7/2013 11:18:29 PM
Kevin Smith1/7/2013 11:18:37 PM
Wish they would give longtime customers, who have been with them since day one some added benefits to continue being a customer instead of most of the freebie stuff going to "first time' customers.........
Roger Cheng1/7/2013 11:18:51 PM
What they want, when they want it, and where they want it - sounds like TV Everywhere.
Roger Cheng1/7/2013 11:19:04 PM
Clayton touts Hopper with Sling.
josh.miller1/7/2013 11:19:14 PM
Roger Cheng1/7/2013 11:19:15 PM
Sling will be built right into the Hopper.
Roger Cheng1/7/2013 11:19:36 PM
Clayton cracks that we should save our boomerangs for the Sony press conference later.