T-Mobile's Uncarrier 5.0 event | CNET

T-Mobile's Uncarrier 5.0 event

T-Mobile's Uncarrier 5.0.

  • Roger Cheng 6/19/2014 1:13:08 AM
    Legere throws a shout out to T-Mobile employees locally and from Salem.
  • James Martin 6/19/2014 1:13:15 AM
  • Roger Cheng 6/19/2014 1:13:24 AM
    They aren't coached, Legere says about the yelling. They're out of their goddamn mind on their own.
  • Roger Cheng 6/19/2014 1:13:36 AM
    This is what our employees and customers sound like, he says, to thunderous applause.
  • James Martin 6/19/2014 1:13:44 AM
  • Jessica Dolcourt 6/19/2014 1:13:57 AM
    Hahahahaha, I happen to know a few T-Mobile employees, and they do NOT look and sound like "this" every day.
  • Roger Cheng 6/19/2014 1:14:06 AM
    What I did everyday since I got here is talk to individual customers, he says.
  • Roger Cheng 6/19/2014 1:14:21 AM
    With all the geniuses in the wireless industry and business in general, we make it so complicated, he says.
  • Roger Cheng 6/19/2014 1:14:29 AM
    That's a crock of BS, he says.
  • James Martin 6/19/2014 1:14:31 AM
  • Roger Cheng 6/19/2014 1:14:52 AM
    If you take the time to talk to them on Twitter, on the phone, in person, you learn a lot, he says.
  • James Martin 6/19/2014 1:15:03 AM
  • Roger Cheng 6/19/2014 1:15:09 AM
    He also talks to customer care reps and retail store employees...those are the three people he talks to, he says.
  • Roger Cheng 6/19/2014 1:15:20 AM
    We will not stop, he proclaims.
  • James Martin 6/19/2014 1:15:27 AM
  • Roger Cheng 6/19/2014 1:15:30 AM
    The audience cheers again. This is going to go on all night.
  • Roger Cheng 6/19/2014 1:15:41 AM
    17M people have chosen T-Mobile since the Uncarrier revolution began, he says.
  • James Martin 6/19/2014 1:15:52 AM
  • Roger Cheng 6/19/2014 1:15:56 AM
    Customers, and not just our customers, our experiencing wireless in ways they've never had before.
  • Roger Cheng 6/19/2014 1:16:20 AM
    This world of no contracts, no overages aren't that old, he says. Customers are rejecting these deceptive practices, he says.
  • Roger Cheng 6/19/2014 1:16:58 AM
    These devices, he holds a phone up, our competitors don't get that they're more than a phone.
  • Jessica Dolcourt 6/19/2014 1:16:59 AM
    T-Mobile has been extremely successful with the short, fierce Uncarrier strategy, it's true. And competitors have responded, like AT&T, where Legere used to work for a long time, once upon a time.
  • James Martin 6/19/2014 1:17:05 AM
  • Roger Cheng 6/19/2014 1:17:08 AM
    Smartphones are mobile super computers, he says.
  • Roger Cheng 6/19/2014 1:17:28 AM
    How does a smartphone stay smart? Data, he says. We see ourselves as a mobile Internet company, he says.
  • James Martin 6/19/2014 1:17:40 AM
  • Roger Cheng 6/19/2014 1:17:49 AM
    In 2012, connected Internet devices surpassed PCs, he says. In 2015, mobile Internet users will surpass fixed Internet users.
  • James Martin 6/19/2014 1:17:59 AM
  • Roger Cheng 6/19/2014 1:18:05 AM
    Why does the industry treat wireless customers as second-class citizens? he asks.
  • Jessica Dolcourt 6/19/2014 1:18:17 AM
    Roger and Ina just got a shout-out.
  • James Martin 6/19/2014 1:18:23 AM
  • Roger Cheng 6/19/2014 1:18:34 AM
    70% of Facebook users are mobile. 66% of streaming music users are mobile, he says.
  • Roger Cheng 6/19/2014 1:18:38 AM
    We're crossing over, he says.
  • Roger Cheng 6/19/2014 1:18:50 AM
    Why don't AT&T and Verizon offer unlimited data plans? he asks.
  • James Martin 6/19/2014 1:19:03 AM
  • Roger Cheng 6/19/2014 1:19:06 AM
    A. They can't. B. They're greedy bastards. C. Both.
  • Roger Cheng 6/19/2014 1:19:26 AM
    He dings Amazon CEO Jeff Bezos for going on so long.
  • Jessica Dolcourt 6/19/2014 1:19:27 AM
    Crowd chants: "C! C! C! C!"
  • Kent German 6/19/2014 1:19:30 AM
    You can follow CNET's onsite team on Twitter at @jdolcourt, @Jamesco, and @RogerWCheng.
  • Jessica Dolcourt 6/19/2014 1:20:00 AM
    Of course, if Amazon and T-Mobile paired up, Jeff Bezos would be a visionary, not slow to the start.
  • Roger Cheng 6/19/2014 1:20:21 AM
    He says the competitors' networks were built for voice calls, and that they're hanging on to profits using an older business model.
  • Roger Cheng 6/19/2014 1:20:29 AM
    T-Mobile was built for data, he says.
  • James Martin 6/19/2014 1:20:41 AM
  • Roger Cheng 6/19/2014 1:20:42 AM
    Legere says he's sick of those data maps, he says.
  • Roger Cheng 6/19/2014 1:20:50 AM
    We're going to cover those maps, he says.
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